Return Policy for Wangkuipi.com

At Wangkuipi.com, we value our customers and strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a 30-day hassle-free return and exchange policy. Please read the details below to understand our return process.

1. Eligibility for Returns

You may return items within 30 days from the date of delivery for a full refund or exchange, provided the following conditions are met:

  • Items must be in their original condition, unworn, and unused, with all tags and packaging intact.
  • Items must be returned with the original receipt or proof of purchase.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Your Email Address] or [Your Phone Number] to request a return authorization.
  2. Prepare Your Package: Carefully package the item(s) you wish to return. Include all original packaging, tags, and accessories.
  3. Ship the Item: Send the package to the address provided by our customer service team. Please use a trackable shipping service to ensure the safe return of your item.

3. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, we will process your refund to the original payment method within 7-14 business days. Please note that shipping costs are non-refundable.

4. Exchanges

If you wish to exchange an item for a different size or color, please follow the same return process outlined above. Once we receive your returned item, we will ship the exchanged item at no additional shipping cost.

5. Non-Returnable Items

Please note that certain items are non-returnable, including:

  • Personalized or custom-made items.
  • Items marked as final sale.

6. Contact Us

If you have any questions or concerns regarding our return policy, please contact us at:

Wangkuipi.com
Email: [email protected]
WhatsApp: +8613063085592
Address:Replica Luxury Goods Stall in Baiyun District, Guangdong Province, China